Order tracking
Track your
order.
No account needed. Use the order number from your confirmation email.
From our workshop to your door. Four steps, each one shared with you.
- 01Confirmed
Your order and payment are received. Cash on delivery orders are confirmed with you before dispatch.
- 02Final check
Your phone gets a last check in our Dubai workshop, then it is sealed and packed.
- 03Dispatched
Emirates Post picks it up, usually delivered in 2 to 3 business days. You get the tracking number by email.
- 04Delivered
Your 12-month warranty and your 14 days to return start on delivery.
Can’t find your order number?
It starts with AA- and is in the subject of your confirmation email. Have an account? All your orders are in it.
Your account →A question about a delivery?
Our team answers within one business day, in English and Arabic.
support@adamsapple.ae →